Won't install

[Jim Blackwood]

Don't know if you've seen this problem before or not. Using a Windows 7 64 bit machine and have installed Mozilla Nightly and Java version 7 update 13 (verified). When I try to install TunerStudio (Beta, or Pro) it says I need Java 1.6 or higher and the install bombs. Java Control Panel shows 1.7.0_13 is enabled and the box for Mozilla is checked. Same result with Firefox (64 and 32 bit) and Chrome.

Any ideas Phil? Thx,

Jim

[Riche]

Did it give you a error message? sometime searching Google with the message will help.
I am not a 7 expert, but I know in XP if you have a java issue you are in for a big headache.
The best I can offer would be to uninstall all then re install the most current.
Or sometime you can create a new user profile and install the update (I know it sounds funny but it will ignore files that are buried in user profiles.)
I wouldn't rule out spyware.
Last ditch would be a system restore to a previous date.
or back-up registry and delete anything java after uninstall.
Then if those don't work (format).

[LT401Vette]

I'm sorry I missed this one.

It is the installer that won't let it go in?

If you open a command prompt and type:
java -version

What do you get back?
was it from the Oracle download site that you installed Java?

[Jim Blackwood]

"Setup
?
TunerStudio requires Java Runtime Environment v1.6 or newer to run.
Please download and install JRE, then run this setup again.
Do you want to download it now?
yes/no"

If I type Java -version in the command prompt I get 1 program "java -version" and one file "jre-7u13-windows-x64.exe"

This was downloaded and installed from the Oracle website. There were no earlier versions installed. It is a new Dell Inspiron N5050 laptop purchased in December. Running ZoneAlarm firewall and antivirus.

Jim

[LT401Vette]

If Java is installed the command "java -version" should return the version installed, not a file?
Something like this:

Code: Select all

java version "1.7.0_03"
Java(TM) SE Runtime Environment (build 1.7.0_03-b05)
Java HotSpot(TM) 64-Bit Server VM (build 22.1-b02, mixed mode)

Also of note, you need to have a 32 bit Java installed for TunerStudio, it is not packaged for 64 bit by default.

http://www.java.com/en/download/manual.jsp

[Jim Blackwood]

Thanks Phil, that did it. Apparently I had not tried the 32 bit version of Java, so now I have both installed and it works fine. I may have further questions as I get deeper into the configuration and tuning but for now this is good. I think a reasonable first step will be to migrate my old MS-II tune into this program by connecting via a bluetooth link and then configure for the new MegaShift GPIO which will be running the Aisin AA80E 8 speed transmission. So fun times ahead. Can you recommend a particularly good serial/bluetooth device? I currently have a KINIVO usb/bluetooth plug-in device for the laptop but haven't used it yet and would not have a problem with getting a different one that is more stable.

Of course you've probably answered that question a thousand times, so I'll run a search.

Jim

[LT401Vette]

My Bluetooth Adapter recommendation would be:
https://www.efianalytics.com/products/c ... tooth.html

Do you have a cable? Bluetooth is awesome from the phone and handy from the laptop at times, but I do still like a good old fashion cable most of the time with a laptop.

[trakkies]

My Bluetooth Adapter recommendation would be:
https://www.efianalytics.com/products/c ... tooth.html

Do you have a cable? Bluetooth is awesome from the phone and handy from the laptop at times, but I do still like a good old fashion cable most of the time with a laptop.

Quite. After spending all my working life in the broadcast industry, only use a radio link where there is no option. A cable is always superior.

[Jim Blackwood]

I like a serial cable myself, if only because it is tolerant of noise. To do it I have to upgrade my old IBM Stinkpad 600, and I would really prefer that anyway, rather than bouncing the new dell around in the car. Right now I have no way to load the software, but I'm thinking a PCI/usb card might be the answer.

I should probably ask though, do you think a P-II 266MHz processor will handle the job? It's running a stripped down install of XP-pro on 192Mb of ram and works fine with MegaTune but isn't exactly blazingly fast. I can add 96Mb to the ram and there is some slight chance of getting an additional 128 to work (tricky though).

Jim

[trakkies]

I have an ancient Toshiba Satellite lying around with discrete serial port running Win98 SE which does still sort of work with TS - but can't do logging for long enough.

[LT401Vette]

Yep, it should work ok on that. 5 or 6 years ago it was still common for people to have a PC that slow as a knock around in the car, so I was making sure it worked there, that is about the minimum though
I'm sure it will at time require patience, I think everything on there would
One important note, make sure it has the right video drivers installed. If it is running on something like windows default software drivers, something 4 times faster will still crawl..

These days there are so many cheap solutions like netbooks and what not that work well as cheap knock around tuning laptops.

[Jim Blackwood]

True, but serial ports are nearly as gone as the dinosaurs. Good to know it'll work. I ordered a PCMCIA card to add a pair of usb ports. About seven bucks and should be here in a week. Since I already have the download files on a thumb drive that should make for an easy install. I'll check the video driver and then get on with connecting to the MegaShift board for initial testing so I can get back to the build as soon as the card comes in. I can get a 256Mb ram stick for twenty bucks so I may as well try that too. Even if I only get half of it that'll be a definite boost. And I might as well check on the prices of processor upgrades while I'm at it... I found a 400mhz processor for $25 with shipping and it is supposed to be a drop in upgrade so I'll see how that works, but that's about the end of the upgrade path for this old soldier. It's been a very good and durable little machine. Some time back I swapped in a 40G drive and hopefully that's more than enough for this.

Anyway I'm grateful for the assistance. Should be another week or so before anything more happens.

Jim

[trakkies]

Just a point - serial ports are still on some specialist (expensive) laptops as they are used in industry. If I were tuning MS for a living, I'd think of getting one. This desktop, in my workshop, has a serial port, and I've never had any problems communicating with a variety of MS - but sometimes do on my laptop, even with an 'approved' USB adaptor. Both run Win7.

[LT401Vette]

Yes, "Real" Serial ports still are good. But I must say this isn't nearly as important as it was back a few years.

It used to be there were issues with most USB to serial drivers, a lot of driver bugs. But this has greatly improved. now if you just make sure you get a cable based on an FTDI chip, you know the drivers are sound, so it is just making sure you have a cable that is well shielded as USB will never hold up to EM noise like the old real serial cables. Even with the susceptibility to noise, USB works fine for the vast majority of users.